Have you tried the Support Forum ?

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If you have a question or query which is not urgent and doesnt require immediate attention why not check out the forums where your question can be answered not only by ourselves, but also other experienced users.

Using the forum allows others to benefit from your questions and any response, it only takes a few minutes to register for free and start asking questions.

Send us an Email

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Remote Support Access If you have been directed to this page for remote support assistance by one of our support team, please click on the following link to start a remote support request. Remote Support Link You will need to be on the phone with our support staff to initiate this and make arrangements.