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 Q. SMS Message Templates

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If you wish to send your customers SMS messages for reminders, or just to let them know their vehicle is ready for collection, you can edit the message which is sent to suit your needs by going to.

 1. Admin

 2. SMS Message Templates

sms template location

When editing the templates, you are able to insert what's known as Merge Fields, these allow you to dynamically insert customer specific information directly without having to manual type each time you want to send an SMS Text message.

Available merge fields for Quick SMS Messages

{reg}

Vehicle Registration

{name}

Customers Full name

{car}

Vehicle Make and Model

Available merge fields form SMS Reminder Mailshots

<<MOT Due>>

MOT Due Date

<<Service Due>>

Service Due Date

<<Cambelt Due>>

Cambelt Due Date

<<Misc Due>>

Misc Due Date


<<Vehicle>>

Vehicle Make and Model

<<reg>>

Vehicle Registration

 

SMS Messages have a character limit in place to ensure only 1 SMS credit is used per message. After editing the message, if the text is too long you will notice it gets cut off the end automatically. Also the section where you can add your garage name is limited, this is supposed to be your mobile number, so if you can fit your garage name that's ok, if not, there is nothing we can do to help apart from suggesting that you abbreviate it somehow.

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