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Play Video: Creating Watermark Images for GA3

Creating Watermark Images for GA3
Watch how easy it is to create a great looking watermark image which can be used in GA3 for printing on documents. For the purpose of this demonstration, we used a free image manipulation programme.


Play Video: Appointments made easy in GA3

Appointments made easy in GA3
See how easy it is to create appointments in GA3. You can also create documents from an appointment, passing over the details to save double entry of your customers details.


Play Video: Exporting your data to Sage

Exporting your data to Sage
See how easy it is to export your data to Sage. This step by step video uses Sage 50 Accounts 2010 V16, however the data files are compatible with earlier versions, including Instant Accounts and even TAS Books.


Play Video: Using the labour manager to save time

Using the labour manager to save time
See how easy it is to populate your database with predefined / menu jobs for faster data entry. You can use it for single line descriptions or complete jobs including labour, parts, advisories and fixed prices.


Play Video: Customise your documents with ease

Customise your documents with ease
Customise your documents in GA3 with ease... See how to insert logos, full letter head images, customise text styles and colours and more.


Play Video: Fast and Powerful Searching

Fast and Powerful Searching
Take a look at the quick search facilities in GA3, allowing you to use a single search box to find data from many sections of GA3, including documents, appointments, customers and vehicles.


View Video: Figures don't add up - they're a penny out.

Figures don't add up - they're a penny out.
GA3 performs its calculations on an invoice line level and not on the overall invoice totals.We chose this method as almost every accounting package on the market also uses this method, such as Sage Line of products, Quickbooks and more.


View Video: Connecting to GA3 using FileMaker Go and 3G for iPhone / iPad

Connecting to GA3 using FileMaker Go and 3G for iPhone / iPad
The following guide is for connecting to the network edition of Garage Assistant GA3 using FileMaker Go for your iPhone or iPad


View Video: Creating and managing appointments in GA3

Creating and managing appointments in GA3
GA3 allows you to schedule appointments throughout a series of work bays with colour coded job types for ease of viewing. Simply click and drag between the required start and end time to add a new appointment.


View Video: Transfer Data from Unipart Kis / Unipart Direct

Transfer Data from Unipart Kis / Unipart Direct
In GA3 Version 3.006 onwards, we provide a migration tool so you can transfer your data from one of the above unipart systems at your convenience. The entire process is extremely simple, with only a few clicks required and absolutely no technical experience.


View Video: What currencies does GA3 support ?

What currencies does GA3 support ?
Garage Assistant GA2/GA3 does not incorporate any currency markings on documents This means it can be used in any desired currency such as Euro, USD or GBP


View Video: Software Refund Policy

Software Refund Policy
We highly recommend that everyone take advantage of the free trial before purchasing. Because of the nature of the purchase, such as the fact that you receive activation details that cannot be returned, we do not normally offer a refund.


View Video: What media is required for printing

What media is required for printing
Garage Assistant is designed for use with plain paper only, the invoice design and letter heads are produced within the software.


View Video: How do you purchase VRM or SMS Credits

How do you purchase VRM or SMS Credits
Purchasing credits for the VRM or SMS system can only be done directly within GA2 or GA3 via the Tools Menu


View Video: Can I use Garage Assistant from home

Can I use Garage Assistant from home
If you want to use Garage Assistant at home on your own PC, but with all your data from the work PC, you can use the Backup and Restore Feature within Garage Assistant.


View Video: Changing custom field names, such as post code to zip

Changing custom field names, such as post code to zip
If you need to make some field name changes due to not being in the uk or for any other reason, you can do this directly in GA2/GA3.


View Video: Can I setup individual staff accounts for GA3 (user accounts)

Can I setup individual staff accounts for GA3 (user accounts)
You can define your own user accounts and privileges for use by your staff, this allows you to restrict certain operations and areas of GA3


View Video: How or Where can I insert logos or letter heads ?

How or Where can I insert logos or letter heads ?
GA2/GA3 allows you to insert a letter head or left & right logos for use on the documents produced.


View Video: Can I network GA3 over the internet ?

Can I network GA3 over the internet ?
Garage Assistant can be networked over the internet, or more precisely from outside of your local network. For this to work you would need to either set up a Virtual Private Network, the links below may help with this..


View Video: Whats the easiest way to transfer GA3 to a NEW PC

Whats the easiest way to transfer GA3 to a NEW PC
If you are replacing your old PC and want to know the easiest way to transfer everything across follow these simple instructions


View Video: Unable to send emails from GA3 - Server Times Out

Unable to send emails from GA3 - Server Times Out
If you receive a time out error and are with Orange, Sky or any other provider (other than BT or Virgin) you may need to make the following small change in GA3


View Video: GA2 / GA3 is in Demo Mode after changing some details

GA2 / GA3 is in Demo Mode after changing some details
GA2 / GA3 will revert to demonstration mode if you change any details which affect Activation. This includes you registered company name.


View Video: Advanced Search Techniques in GA3

Advanced Search Techniques in GA3
The following article provides a number of techniques for searching within GA3


View Video: Can I import my own stock list into GA2 / GA3

Can I import my own stock list into GA2 / GA3
GA2 / GA3 allows you to import and maintain the stock database using your own stock lists as long as they are in a common format such as CSV


View Video: Using GA2 / GA3 and MS Word for MailMerge / Labels

Using GA2 / GA3 and MS Word for MailMerge / Labels
The following is a basic set of instructions to help you create a Mail Merge using your data from Garage Assistant together with Microsoft Word.


View Video: Recovery Command : The file is damaged or does not belong to this solution

Recovery Command : The file is damaged or does not belong to this solution
If you suffer a power failure, windows crash or similar and Garage Assistant was loaded, when you next open it, the system will perform a consistency check, if this fails you may get a message stating "The file mainmenu.sws is either not part of this solution, or damaged. Please run the recovery command."


View Video: How do I remove the blank space in address when printing reminders

How do I remove the blank space in address when printing reminders
Edit the reminder letter and try using the merge field <<FullAddress>> instead of ...


View Video: Changing the VAT Rate in GA2 / GA3

Changing the VAT Rate in GA2 / GA3
To change the VAT rate you will need to perform the following steps....


View Video: Unable to create new documents in GA2 / GA3

Unable to create new documents in GA2 / GA3
There have been a few cases where users of GA2 where unable to create documents or save printer settings.


View Video: Dealing with Private Number Plates

Dealing with Private Number Plates
Garage Assistant can handle private number plates retaining history, however since there can be two different scenarios, there is also two ways of dealing with it..


View Video: Can I re-use an invoice number / fill in any number gaps ?

Can I re-use an invoice number / fill in any number gaps ?
You can re-use an invoice number or fill in any blank numbers if a certain situation occurs, even if it is just to add a comment or note such as Void... so there's no gaps.


View Video: Print Setup shows a ? and not a list of printers

Print Setup shows a ? and not a list of printers
If when you run Print Setup, the initial printer select dropdown box only shows a ? and not a list of printers please try the following


View Video: Filemaker cannot share files because another user is already sharing this files using FileMaker Pro on this computer

Filemaker cannot share files because another user is already sharing this files using FileMaker Pro on this computer
If when loading either Garage Assistant Client or Server editions you receive the following message : "filemaker cannot share files because another user is already sharing files using filemaker Pro on this computer"


View Video: Can I import my own customer database into GA2 / GA3

Can I import my own customer database into GA2 / GA3
GA3 allows you to import your own customer and vehicle database as long as they are in a common format such as CSV


View Video: PDF Email - Crashing / Not Sending Vista 64  (& windows 7 64 bit)

PDF Email - Crashing / Not Sending Vista 64 (& windows 7 64 bit)
Are you using Garage Assistant 2 on a Windows Vista or windows 7 64bit operating System? If you answered No, please call 0844 357 0600 to speak to an advisor since your problem may be unrelated.


View Video: How can I change the invoice number sequence

How can I change the invoice number sequence
If you wish to change the next invoice number and subsequent numbers on a system with data already in place, follow these steps.


View Video: GA3 Invoice Layout Information

GA3 Invoice Layout Information
Step 3 of the setup wizard gives you the opportunity to select from different style and layout invoices, we currently have a selection of portrait layouts and a landscape layout with further options for each.


View Video: Instructions for upgrading from GA2 to GA3

Instructions for upgrading from GA2 to GA3
If you are upgrading from GA2 to GA3 please follow these instructions


View Video: How to set up the on-line booking system in GA3

How to set up the on-line booking system in GA3
This article shows how to set up the on-line booking system to synchronise with GA3 to show your bookings in the appointments section.


View Video: Print preview is not displaying a document

Print preview is not displaying a document
If print preview does not display anything, or shows a file download dialog box as of GA3 3.033....


View Video: Reference: on-line booking administration area explained!

Reference: on-line booking administration area explained!
This article explains the options available to you that are found in your members area related to the on-line booking system.


View Video: How to integrate the online booking system with your website

How to integrate the online booking system with your website
You should have no problems with adding on-line booking buttons to your web site using the instructions found here...


View Video: Various ways of adding parts to documents / stock

Various ways of adding parts to documents / stock
The Parts section allows you to either enter parts in manually, or you can choose a part from the stock control system, there are a variety of options and interactions for parts which we will also briefly explain..


View Video: How to create policy excess documents in GA3

How to create policy excess documents in GA3
If you are carrying out an insurance relating job for a customer, the chances are you may need to issue the customer with an invoice for their insurance policy excess, whilst showing this on the original invoice to the insurance company.


View Video: How do I log in to GA2 or GA3?

How do I log in to GA2 or GA3?
Each time you load up Garage Assistant GA2/GA3 you will be asked to log in. USER: admin PASS: admin


View Video: Set up wizard - Software Activation

Set up wizard - Software Activation
When you first run Garage Assistant it will be in Demonstration Mode, you will be presented with the following box on the welcome screen allowing you to start in Demo Mode or Enter your Licence information.


View Video: Setup Wizard - Company details

Setup Wizard - Company details
This page will allow you to enter your company details, this information will be printed on your documents created within Garage Assistant.


View Video: Setup Wizard - Invoice Layout

Setup Wizard - Invoice Layout
Set up wizard - Step 3 gives you the opportunity to select from different style and layout invoices, we currently have a selection of portrait layouts and a landscape layout with further options for each.


View Video: Setup Wizard - Worksheet Layout

Setup Wizard - Worksheet Layout
Set up Wizard - Step 4 gives you the opportunity to select from different style and layout for your worksheets, Style 3 is the most flexible allowing more items to be listed, whereas Style 2 is a fixed size.


View Video: Setup Wizard - Estimate Layout

Setup Wizard - Estimate Layout
Setup Wizard - Step 5 gives you the opportunity to select from different layout for Estimates, we currently have a portrait layout and landscape layout.


View Video: How to retrieve an account customer that was deleted.

How to retrieve an account customer that was deleted.
How to retrieve an account customer that was deleted by mistake and restore the vehicle and account history.


View Video: Set up wizard - Estimate storage

Set up wizard - Estimate storage
GA2/3 allows you to choose whether you want estimates to remain on your system after converting to an invoice or if you want them removed.


View Video: Setup Wizard - MOT and Labour Rates

Setup Wizard - MOT and Labour Rates
This step allows you to configure Garage Assistants Quick MOT prices and set your VAT rate if applicable.


View Video: Setup Wizard - Stock Control Settings

Setup Wizard - Stock Control Settings
If you intend on using stock control and tracking item quantities, GA3 includes an easy to use order management system which generates supplier orders as you create invoices, this helps you keep track of what items you have ordered and what items you are waiting for.


View Video: Setup Wizard - Advanced Settings

Setup Wizard - Advanced Settings
Because of the way GA3 now resizes to fit any screen width, we have put a limit on the labour and parts description fields to prevent you entering more information than can be printed per line.


View Video: How to remove the black line or extra page on jobs sheets

How to remove the black line or extra page on jobs sheets
GA3 prints out two jobs sheets, the second with just a black line showing.


View Video: Work Description Templates

Work Description Templates
Work description templates allow you to quickly select from your own templates to save time typing and keep consistency


View Video: Terms and Conditions Templates

Terms and Conditions Templates
Some invoices may require you to add special terms and conditions such as changing a vehicles engine with one supplied by the customer.


View Video: Mailshot Letter Templates

Mailshot Letter Templates
In Garage Assistant you can edit and create new letters for use with mail shots, and emails, you can also add font styles & colours to make your letters stand out, however using such features may take a while to get used to as they do not follow the conventional method as most word processors.


View Video: SMS Message Templates

SMS Message Templates
If you wish to send your customers SMS messages for reminders, or just to let them know their vehicle is ready for collection, you can edit the message which is sent to suit your needs.


View Video: Setting up Technicians

Setting up Technicians
If you intend on recording technicians against labour items on your documents for reporting purposes, you will need to set them up first.


View Video: Setting up Referrals

Setting up Referrals
If you intend on keeping track of how your customers came to find you you can use this function.


View Video: Setting up Departments

Setting up Departments
If you intend on categorising invoices against particular departments, for instance you could categorise by : Mechanical Recovery Internal


View Video: Makes and Models Database

Makes and Models Database
Depending on your needs, GA3 allows you to edit the vehicle makes & model database and also allows you to import using 3 pre-set options


View Video: Email Server Settings

Email Server Settings
Using the inbuilt email system in GA3 does not require any setting up, other than perhaps configuring your firewall to allow Garage Assistant accesss to the internet.


View Video: Required Fields

Required Fields
Garage Assistant allows you to force a number of fields to be required before an invoice is allowed to be issued. This helps to keep your database consistent and ensure you don't miss any important details.


View Video: Status, Sort Order and Colours

Status, Sort Order and Colours
Each document can have a colour coded status, which can be set to display in any specified order in various lists.


View Video: Appointment Bays

Appointment Bays
You can alter various elements of the Calendar, this section allows you to add as many appointment bays as you require, or rename those pre-set when installing Garage Assistant


View Video: Sage export options and configuration

Sage export options and configuration
If you are going to be using the sage exporting facilities in GA3 you will first need to set up some of the options to match those set in sage, such as Nominal Codes and how you want the data to be exported.


View Video: GA3 System and data backup options

GA3 System and data backup options
By default GA3 will perform it's backups to a folder on your local hard drive called GA_Backup.


View Video: Finding Records using QuickSearch

Finding Records using QuickSearch
Garage Assistant contains a single field (google style) search allowing you to find any documents, customers, vehicles or appointments quickly with little effort.


View Video: Scheduling Appointments

Scheduling Appointments
GA3 allows you to schedule appointments throughout a series of work bays with colour coded job types for ease of viewing.


View Video: Backing up and Restoring

Backing up and Restoring
Performing a backup is the single most important task you should ever do in Garage Assistant, for this purpose we have designed Garage Assistant to prompt you after daily after 4pm to do a backup if you have not yet done so.


View Video: Restoring your data

Restoring your data
If you ever needed to restore a backup you can select Restore from Custom or Restore from Last Backup.


View Video: Performing Updates

Performing Updates
We regularly release updates for Garage Assistant, these are available as downloads. Updating is quite straight forward but essential that you follow these steps.


View Video: Adding a new document

Adding a new document
In GA3 you have the ability to create Estimates, Job sheets or Invoices and later convert from these types for instance, converting an estimate to an invoice.


View Video: Customers & Vehicles

Customers & Vehicles
Whilst each document type has its own purpose, for consistency the general layout applies to all types with small differences which will be outlined below.


View Video: Adding Labour to Documents

Adding Labour to Documents
The labour section as shown below allows you to enter in the items manually, or by choosing select you can automatically populate the information from the Pre Defined Labour Manager section, as long as you have set some items up in the labour manager.


View Video: Adding Parts to Documents

Adding Parts to Documents
The Parts section as shown below allows you to either enter parts in manually, or you can choose a part from the stock control system, there are a variety of options and interactions for parts which we will also briefly explain..


View Video: Adding MOT Tests to Documents

Adding MOT Tests to Documents
For ease of use GA3 contains a quick select MOT options area, you can pre-configure the MOT pricing in the setup wizard along with options for outsourced MOTS and up to 3 classes of vehicle.


View Video: Adding Fixed Price Items to Documents

Adding Fixed Price Items to Documents
Along side the usual labour and parts, you can also add up to 3 fixed price items to the invoice, these are directly above the invoice figures to the right.


View Video: Setting Reminders

Setting Reminders
On the document screens you will also be able to view and set reminders as long as a vehicle registration is entered first.


View Video: Raising Credit Notes

Raising Credit Notes
There are two ways to raise credit notes in GA3, both have their differences which will be outlined below. It is recommended to always raise a credit note from the existing document, since this will cross link any information and adjust figures accordingly. The credit note will also display which invoice it has been linked with.


View Video: Policy Excess Invoices

Policy Excess Invoices
If you are carrying out an insurance relating job for a customer, the chances are you may need to issue the customer with an invoice for their insurance policy excess, whilst showing this on the original invoice to the insurance company.


View Video: Document Specific Options

Document Specific Options
Topics in this section Estimate options Job Sheets options Invoices options


View Video: Creating new customers

Creating new customers
You are not required to add customers into the database prior to creating a document unless the customer is to hold an account with you If you want to add customers you can do so by clicking either Add New Customer or Add Account Customer buttons


View Video: Performing Mailshots

Performing Mailshots
When vehicles in your database are approaching the date of a reminder you will be able to perform the mailshot.


View Video: Custom Mailshots

Custom Mailshots
The Custom mailings feature is designed for sending promotional material, address changes or similar and unlike the reminder mail shots, is specific to the customer and not the vehicle, although you can include vehicle information, if the customer owns more than one vehicle only the first one will be used.


View Video: Viewing Accounts and Balances

Viewing Accounts and Balances
To view account balances you will need to go to > 1. Admin 2. Manage Account Customers


View Video: Printing Statements

Printing Statements
To view print account statements you will need to go to 1. Admin 2. Manage Account Customers


View Video: Paying Account Balances

Paying Account Balances
To pay balances off an account you will need to go to 1. Admin 2. Manage Account Customers


View Video: Generating Reports

Generating Reports
You can generate reports by going into 1. Admin 2. Business Reports


View Video: Generating Charts

Generating Charts
GA3 has a number of charts available to view / print and more are being added within updates over time To view charts you would need to go to 1. Admin 2. Performance Charts


View Video: Changing prices in setup does not work

Changing prices in setup does not work
When you change prices for MOT’s or even the VAT rate, any existing invoices will not be affected.


View Video: How can I change an invoice number

How can I change an invoice number
Garage Assistant allows you to change invoice numbers to fill in any blanks or if an error has been made. To do this, you must first create an invoice or edit and existing one.


View Video: VRM Lookup information & credits

VRM Lookup information & credits
Using the VRM (Vehicle Registration Mark) lookup will automatically fill in most of the vehicle information shown in the vehicle section on your documents.


View Video: Troi Plugin Errors

Troi Plugin Errors
Troi plugin errors occur when the server on a networked version of GA3 has been updated with out updating the GA3 client computers.


View Video: file recovery - single user version - The file is damaged or does not belong to this solution

file recovery - single user version - The file is damaged or does not belong to this solution
Depending on circumstance, computer data can become corrupt, if you system suffers a power failure or severe crash you may be presented with the following message when trying to open the system The file mainmenu is damaged and cannot be opened, please use the recover command.


View Video: file recovery - network edition - The file is damaged or does not belong to this solution

file recovery - network edition - The file is damaged or does not belong to this solution
Depending on circumstance, computer data can become corrupt, if you system suffers a power failure or severe crash you may be presented with the following message when trying to open the system The file mainmenu is damaged and cannot be opened, please use the recover command.


View Video: Exporting to Sage Pre 2010

Exporting to Sage Pre 2010
A guide to exporting and importing your data into Sage Pre 2010 versions


View Video: Exporting to Sage 2010 Onwards

Exporting to Sage 2010 Onwards
A guide to exporting and importing your data into Sage for 2010 and later version


View Video: Read Me First - Online Booking System

Read Me First - Online Booking System
Getting started with the online booking system.